Privacy Policy

A legal disclaimer

The information provided in this Privacy Policy is for general informational purposes only and does not constitute legal advice. Truflix Media makes no warranties regarding the completeness, accuracy, or reliability of this policy. For specific legal advice regarding your privacy obligations, consult with a qualified attorney.

Privacy Policy - the basics

At Truflix Media, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.truflixmedia.com, or engage with our services.

Information We Collect:

We may collect the following types of information when you interact with our website or services:

Name
Email address
Phone number
Property address (if provided for scheduling purposes)
Payment information (processed securely through third-party platforms)
Any other details you voluntarily provide through forms, bookings, or email correspondence.

How We Use Your Information:

Your information is used to:

Schedule and deliver photography and videography services
Communicate with you about your bookings or inquiries
Send invoices and process payments
Improve our services and website
Send occasional marketing updates (you may opt out at any time)

How We Protect Your Information:

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.

Third-Party Services:

We may use trusted third-party platforms (e.g., Wix, payment processors) to facilitate scheduling, payments, and communications. These third parties have their own privacy policies which we encourage you to review.

Cookies & Analytics:

Our website may use cookies and tracking tools to analyze website traffic and improve user experience. You can adjust your browser settings to control cookie preferences.

Your Rights:

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications at any time
Request information about how we use your data

To exercise these rights, please contact us at: info@truflixmedia.com

Policy Updates:

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Us:

If you have questions about this policy or how your data is handled, please contact:

Truflix Media
truflixmedia@gmail.com

Charlotte, NC